Phone System Solutions

System Information


Stylish headsets
  • Samsung systems all support a range of stylish, easy to use, ergonomically designed digital headsets
  • Communication is easy thanks to a full suite of features - handsfree, call forwarding, paging, simple navigation through the extensive features to name a few
 
Caller Line Identification (CLD)
  • Make your callers them feel welcome and valued
  • Personalise each and every call by being able to identify callers on your screen
  • Go the extra step and link through to your internal database to scan caller details
 
Automatic Call Distribution (ACD)
  • Answer calls quickly and effectively by sharing the load evenly amongst your team
  • For pure efficiency when extensions are all busy, calls are queued and answered as soon as the first person becomes available
  • Makes light work of communicatons for departments managing large volume of inbound calls

Computer Telephony Integration (CTI)
  • Enjoy ultimate control and ease of communications by accessing phone features from your PC
  • Call directly form your PC and have new calls automatically pop up on screen using your preferred PC Directory
  • Configure your phone settings directly from your PC
 
Call Divert, Transfer and Conferencing
  • Keep in constant touch with your customers and team by seamlessly diverting calls from your office to mobiles or home phones or transferring calls between offices in multiple locations
  • Save time with virtual meetings - quickly and easily arrange conference calls between multiple locations
 
Auto Attendant – your 24 receptionist
  • Callers feel important as this feature answers multiple calls simultaneously, providing different greetings to different departments
  • Keep the flow moving by prompting callers to select their choice of destination or connect directly to your receptionist
  • Perfect for busy or out of hours periods
 
Unified Messaging
  • Stay on top of communications – have all your voicemail, emails and fax  sent to your PC box
  • Never miss a beat as you can access your messages easily no matter where you are
  • Create the ultimate desktop tool & store your fax and voicemail messages in folders along with your regular emails

Like the sound of these system features? Call us on 1300 764 765 or email us