Voice Solutions
Inbound Numbers
A single, nationwide point of contact for your customers
Highly affordable 1300/13 and 1800 numbers make it easy and cost effective for your customers to keep in contact with you. Even if you move offices, across town or interstate, the 1300 and 1800 numbers stay the same which makes life easy.
Customers can contact your business anywhere and anytime. For new or existing customers, the numbers are convenient, consistent and easily recalled.
And the customised routing options available with 1800 and 1300/13 calls allows you to seamlessly administer, analyse and report telephone traffic to your business like never before. The potential for reduced operating costs, speedier client relations and enhanced sales is clear.
How does it work?
The 1800/1300/13 inbound service is a call diversion system. When a customer phones your 1800 or 1300/13 number they are actually diverted to a third number not displayed to the caller. Calls can be diverted depending on the phone number being called from or the location of the caller, and can be further re-directed if the destination number is busy or not answering.
What’s the difference between 1800 and 1300/13 numbers?
Not much. The only significant difference is how the call cost is divided. The cost of calls to 1800 numbers is paid by you, the business owner of that number. Cost of calls to a 1300/13 number is shared by both the caller ($0.25) and the business. Calls to either 1800 or 1300/13 can be made from any telephone in Australia, including mobiles.
What are the features and benefits of having an inbound numbers?
Find out how an inbound number could benefit your business and contact us on 1300 764 765 or email us